Stop Chasing Approvals. Automate the Process.
Eliminate approval bottlenecks with intelligent workflow automation. Conditional routing, automatic escalation, and full visibility turn stuck requests into completed work in hours, not days.
See It in ActionHow Automation Rules Work
WHEN
Work Order Created AND Estimated Cost > $5,000
THEN
Route to Plant Manager for Approval + Notify via Email
IF APPROVED
Notify Technician + Reserve Parts
Work order moves to active queue immediately
IF NO RESPONSE IN 4H
Escalate to VP Operations
Critical approvals never get stuck waiting
Create unlimited rules. Route by cost, priority, equipment type, safety classification, or any custom criteria. No coding required.
The Approval Bottleneck Nobody Measures
A part requisition sits pending manager approval for a full business day. The machine is down. Skilled workers spend their time waiting for approvals instead of applying their expertise to actual problem-solving. Emergency work orders bypass proper documentation, putting compliance and maintenance records at risk.
Organizations with strong change management processes see 80% CMMS adoption in 90 days. Without structured workflows, adoption plateaus at 40-50% because technicians revert to WhatsApp, phone calls, and paper forms, the paths of least resistance.
Dovient routes approvals automatically based on cost, priority, and equipment type. If the primary approver does not respond in 4 hours, the system escalates. No coding required. No stuck requests. Every decision logged.
What You Can Automate
Auto-assign work orders by skill and availability
Escalate overdue PMs after 48 hours
Notify safety team for critical equipment failures
Route high-cost repairs to finance for approval
Trigger emergency response for safety-critical work
Send shift handover reports to leadership automatically
Auto-approve routine maintenance under $500
Conditional routing by equipment type or location
Escalate if primary approver is unavailable
Aggregate metrics and send daily summary reports
From Slow to Fast
Manual Process
Technician fills out paper work order
Manually submit to supervisor
Supervisor walks to manager's office
Wait (manager in meetings)
Admin follows up via email
Finally approved (3 days later)
Result:
14 Steps
3 Days
Automated
Technician submits WO in app
System evaluates rules automatically
Routes to correct approver instantly
Approved in 15 minutes
Result:
3 Steps
15 Minutes
James Kim
Maintenance Director, Food Manufacturing
"We used to spend 20% of our time following up on stuck approvals. Now, automated escalation means nothing waits. My team actually does maintenance instead of chasing signatures."
Plants using Dovient workflow automation report 80% faster approvals and 70% fewer administrative emails.
Faster Approvals
From 3 days to less than 12 hours
Bottlenecks
Escalation prevents work order pileup
Audit Trail
Every decision logged and traceable
Turn Stuck Requests Into Completed Work
Intelligent routing, automatic escalation, and conditional approvals eliminate bottlenecks in hours.