If this, then that, for maintenance ops.
Fire on work order created, status changed, or service request. Filter by any field with AND/OR conditions. Chain notifications, approvals, and execution state machines. Route decisions to Teams without leaving the tool.
Trigger
Work Order Created
Ping on-call maintenance lead
Teams approve CAPEX if cost > $5k
Auto-assign to night shift
Three step types. Chain them any way.
Every workflow is a chain of these three. Notify on the event, gate with an approval, and run a state machine for the actual work.
NOTIFY
Dispatch a push, email, Slack, or Teams message. Optionally wait for acknowledge.
APPROVAL
Route a decision to a named approver. Approve / Reject buttons terminate the workflow at that branch.
EXECUTION
Runs a state machine: NOT_STARTED → IN_PROGRESS → ON_HOLD. Configurable handler policies on failure.
Four surfaces that replace the inbox.
Trigger, route, approve, monitor. Every rule visible, every instance traceable.
Dovient
Approve CAPEX for WO #1247 · $6,420
Teams approval
Approval step routes a decision into Microsoft Teams with Approve / Reject buttons.
Matching rules
WO #1247 created
Fired
Most specific, 98
Specificity ranking
When multiple workflows match an event, Dovient fires the most specific one.
Workflow v3 → v4
Upgrade in progress
Live instance upgrade
Publish a new version and in-flight work orders on PM plans auto-upgrade if still OPEN.
Recent runs
Instance log
Every fired workflow is a log entry. Trigger match, approver action, timestamp, user.
Every routing rule visible. Every instance traceable.
The kind of workflow engine where new rules are a Monday afternoon task, not a quarterly project.
Event triggers
WO_CREATED, WO_STATUS_CHANGED, SERVICE_REQUEST_CREATED. More events land in future releases without breaking existing rules.
Multi-field conditional filters
Combine any fields with AND/OR. Operators: equals, not equals, in, contains, greater than, less than. Nothing is fired on an un-specific rule.
NOTIFY step
Push, email, Slack, Teams. Optional acknowledgement. One NOTIFY can fan out to a named group.
APPROVAL step
Named approver, Approve / Reject buttons, terminal state on either. Teams and Slack integration built in.
EXECUTION step
Runs a configurable state machine: NOT_STARTED → IN_PROGRESS → ON_HOLD. Handler policies on failure, retries, and escalation.
Specificity ranking
Dovient computes a specificity score on the conditions and fires the most specific workflow. No fighting, no silent duplicates.
Live instance upgrade
Publish a new version and in-flight PM-linked work orders auto-upgrade if still OPEN. Nothing silently drifts.
Run log with audit trail
Every fired workflow is a log entry. Trigger match, approver action, timestamp, user. Full audit trail for compliance.
Copilot workflow drafts
Describe the outcome in plain English. Copilot drafts the trigger, the conditions, and the step chain. Engineer refines and saves.
We killed five Monday-morning inboxes. CAPEX approvals now route straight to the plant manager in Teams, the approval lands on the work order, and the planner just picks the thing up.
Maintenance Planner · Aerospace Plant
-80%
Inbox routing
Approvals moved into Teams/Slack with buttons instead of email chains.
3 min
Rule from idea to live
Copilot drafts, engineer refines, published to the specificity ranker.
100%
Run audit trail
Every fired instance logged with trigger match, approver, and timestamp.
Pair it with
Work Orders
WO lifecycle events trigger most workflow rules: created, status changed, approval required.
Learn moreIntegrations
Teams, Slack, email, webhooks. Every NOTIFY and APPROVAL step lands in the right tool.
Learn moreSafety
Severity-based escalation is a workflow: CRITICAL → notify EHS lead → require approval to close.
Learn moreMobile & PWA
Approvers get push notifications on the phone and approve with one tap.
Learn moreAutomate the boring routing.
Start with one rule: CRITICAL pumps route approvals to Teams. Watch how many inboxes you no longer own.