Heavy manufacturing plant with large industrial machinery on the factory floor
For Manufacturing Maintenance Teams

Cut Downtime.Slash Repair Times.Keep Critical Knowledge.

Dovient turns your SOPs, manuals, and tribal knowledge into an AI-powered system that gives every technician instant, verified guidance.So fixes happen faster and decades of critical know-how never disappear.

35%
Reduction in unplanned downtime
40%
Faster mean time to repair
100%
Knowledge retained when veterans retire

Join Leading Enterprises

Trusted by industry leaders worldwide

Kayempee logo
APL Apollo logo
TKIL logo
Virchow logo
Bikanervala logo
Kayempee logo
APL Apollo logo
TKIL logo
Virchow logo
Bikanervala logo

Kayempee Foods reduced unplanned downtime by 35% and cut maintenance costs by 28% within 90 days.

Sridhar, Senior Maintenance Manager

TKIL (Thyssenkrupp India) consolidated Preventive Maintenance, Vendor Management and Calibrations into one place.

Maintenance Team, TKIL

Virchow Group brought assets from 5 Petrochemical & Pharma sites into Dovient - now audit-ready with SOP-driven maintenance.

Sri Hari, Senior Maintenance Manager

Bikanerwala now monitors critical equipment like chillers & refrigerators - fixing issues before breakdowns, reducing wastage by 85%.

Chandra Sekhar, Maintenance Head

What's Really Happening on Your Shopfloor

These aren't hypotheticals. They happen every week in every plant.

Why Downtime is Really a Knowledge Problem

Manufacturing plants already have the knowledge, but it's scattered across systems, buried in Excel sheets, locked inside manuals of 1000 pages, and is in the heads of experienced technicians.

Forcing technicians to waste precious time "searching for the fix" when every minute of downtime matters.

Technician using tablet for equipment diagnostics
$100K+/hr

Average cost of unplanned downtime

Knowledge gaps are the leading cause

25-35%

Typical technician 'wrench time'

The rest is spent searching for information

70%

Of critical knowledge is undocumented

Walks out the door when veterans retire

Dovient solves the knowledge problem - so your team can solve the equipment problem faster.

Sources: Siemens True Cost of Downtime 2024, Reliable Plant / ATS wrench-time studies, Deloitte & Manufacturing Institute

See Dovient in Action

See the dashboard your team uses to find answers fast, guide repairs, and reduce downtime in real time.

Fishbone RCAManufacturing root cause analysis

How Dovient Works during Breakdowns

From scattered data to technician-ready guidance in one connected flow.

Live Breakdown Response

Dovient Core Flow

AI Response Active

Step 01

Ingest

Step 02

AI Creates Structure

Step 03

Technician Gets Answers

Real-Time Technician Guidance

Select a guidance type

Hover or click any card to see the exact technician-facing example.

Powered by MissingDots

The AI You Can Actually Trust on a Factory Floor

Generic AI hallucinates. On a production line, a wrong answer doesn't just waste time, it risks safety. MissingDots verifies every answer against your own documentation before it reaches your team.

Step 1
Your Question

“Why is Line 3 vibrating above threshold after the bearing replacement?”

Step 2
MissingDots Engine
Query Decomposition
Knowledge Graph Alignment
Claim Verification
Source Attribution
Step 3
Verified Answer

Step-by-step fix with cited sources, spare part numbers, and safety precautions. Every claim traceable to your documentation.

99.2%
Context completeness - answers drawn from your full knowledge base
Multi-Step
Queries decomposed, checked, and cross-referenced before answering
<50ms
Verification latency - inline checking, no batch delays
Maintenance team collaborating on tablet

Start Where You Are. Scale When You're Ready.

Dovient grows with your maintenance maturity. Start with knowledge capture, expand to predictive maintenance - all on the same platform.

Tier 1: Reactive Maintenance

Fix equipment faster when breakdowns happen

Use the Dovient Knowledge Hub and AI Copilot to quickly diagnose problems and guide technicians through the correct repair procedures.

  • Instant access to manuals, SOPs, and past fixes
  • Guided troubleshooting during breakdowns
  • Reduce Mean Time to Repair (MTTR)
Tier 2: Preventive Maintenance

Prevent failures with scheduled maintenance

Move from reacting to breakdowns toward structured maintenance with periodic inspections, checklists, and risk analysis.

  • Preventive maintenance scheduling
  • Maintenance checklists and verification
  • Spare parts and inventory tracking
  • FMEA-driven failure prevention
Tier 3: Condition-Based Maintenance

Maintain equipment only when it actually needs service

Instead of relying only on fixed schedules, monitor equipment condition using signals from machines and sensors.

  • IoT / PLC / SCADA integration
  • Equipment condition monitoring
  • Maintenance triggered by real machine health
Tier 4: Predictive Maintenance

Predict failures before they occur

Use machine learning models to detect patterns in equipment data and anticipate failures early.

  • Anomaly detection
  • Failure prediction models
  • Proactive maintenance planning

Deploy on the shop floor in days, not months.

No 6-month implementation. No army of consultants.

Technician easily using tablet app on factory floor
1
Week 1

Upload & Learn

Drop in your SOPs, manuals, and work orders. Dovient ingests and structures everything into a searchable knowledge graph.

2
Week 2

Ask & Verify

Your team starts asking questions. MissingDots verifies every answer against your source documents in real time.

3
Week 3+

Scale & Automate

Roll out across lines and plants. Automate routine checks, generate compliance reports, and capture new knowledge as it happens.

Recognitions & Partnerships

Backed by leading accelerators and industry bodies

NASSCOM Logo
ISBD Logo
NSRCEL Logo

Frequently Asked Questions

Honest answers to the questions we hear from every plant manager.

Free learning guides

Deep-dive guides for maintenance teams

Practical, technician-written guides on the fundamentals of maintenance, KPIs, preventive and predictive strategies, and shift-level knowledge management.

16 min read

CMMS Implementation Guide: A Step-by-Step Plan for Manufacturing Plants

Implement CMMS without the common pitfalls. Step-by-step plan covering data migration, team training, configuration, pilot rollout, and go-live.

Read guide
17 min read

Top 15 Maintenance KPIs Every Plant Manager Should Track in 2026

The essential maintenance KPIs with formulas, benchmarks, and improvement strategies. OEE, MTTR, MTBF, PM compliance, schedule compliance, and more.

Read guide
8 min read

Knowledge Transfer During Shift Handover: Stop Losing Context

Every shift change is a potential information gap. The outgoing crew knows about the intermittent fault on Line 3, the part that was ordered but has not arrived, and the workaround on the packaging machine. If that does not transfer, the incoming crew starts from zero.

Read guide
18 min read

Total Productive Maintenance (TPM): The Complete Guide for Manufacturing

Master TPM's 8 pillars. Learn how to implement autonomous maintenance, reduce the six big losses, and build a culture of continuous improvement on your plant floor.

Read guide
15 min read

Predictive vs Preventive Maintenance: Which Strategy Is Right for Your Plant?

Understand the key differences between predictive and preventive maintenance. Learn when to use each strategy, cost comparisons, and how AI is changing the equation.

Read guide
16 min read

Reliability Centered Maintenance (RCM): A Practical Guide for Plant Teams

RCM methodology explained practically. The 7 questions, FMEA integration, decision logic, and how to implement RCM without paralyzing your team with analysis.

Read guide

From the blog

Essential reading for maintenance leaders

Field-tested writing on OEE, predictive maintenance, MTTR, CMMS selection, and the knowledge-capture problems that keep plants running below target.

predictive maintenance

Predictive Maintenance ROI: Real Implementation Numbers

The 3-year financial model behind predictive maintenance programs — with the honest cost of sensors, software, and the team needed to act on the data.

Read article
root cause analysis

Root Cause Analysis in Manufacturing: A Practical Guide

How to run an RCA that actually finds the failure point instead of stopping at the symptom. Templates, pitfalls, and real factory examples.

Read article
oee calculation

OEE Calculation: Availability × Performance × Quality, Explained

The OEE formula broken down with real numbers from three different plants, plus the traps that make OEE look better than it is.

Read article
cmms meaning

CMMS Meaning: What a Computerized Maintenance Management System Actually Does

A plain-language explainer of what CMMS does, what it does not do, and how it differs from EAM, APM, and an AI copilot.

Read article
mttr

MTTR Reduction: Strategies That Actually Move the Number

Why most MTTR projects stall, and the three strategies (prioritization, parts availability, and skill-matching) that cut mean-time-to-repair in half.

Read article
best cmms software

Best CMMS Software in 2026: A Head-to-Head Comparison

Side-by-side comparison of the CMMS platforms manufacturers actually evaluate, including pricing, AI capability, and mobile usability.

Read article
tribal knowledge

Tribal Knowledge in Manufacturing: Capture It Before It Walks Out the Door

Every retiring technician takes 20+ years of unwritten 'how this machine really behaves' with them. Here's the capture playbook plants are using now.

Read article
computerized maintenance management system

What Is CMMS? The Complete Guide to Computerized Maintenance Management Systems

Everything a plant leader needs to know about CMMS: what it manages, what it costs, how long implementation takes, and when to consider the alternatives.

Read article

Why Now?

The Cost of Waiting is Rising

Downtime is getting more expensive, while the expertise to fix it is getting scarcer. AI is the only bridge.

The Financial Breaking Point

Downtime costs $100k+/hour. One bad shift can ruin an entire quarter.

Records vs. Intelligence

CMMS tracks history. Dovient guides the fix in real-time.

The Talent Cliff

70% of plant knowledge is undocumented. Capture it before experts retire.

Your plant's downtime shouldn't depend on who's on shift.

Start with one machine, one line, one problem.

No rip-and-replaceLive in under 2 weeksWorks alongside your existing CMMS