Heavy manufacturing plant with large industrial machinery on the factory floor
For Manufacturing Maintenance Teams

Cut Downtime.Slash Repair Times.Digitise Knowledge That Lives in People's Heads.

Dovient turns your SOPs, manuals, and tribal knowledge into an AI-powered system that gives every technician instant, verified guidance.So fixes happen faster and decades of critical know-how never disappear.

35%
Reduction in unplanned downtime
40%
Faster mean time to repair
100%
Knowledge retained when veterans retire

Join Leading Enterprises

Trusted by industry leaders worldwide

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Kayempee logo
APL Apollo logo
TKIL logo
Virchow logo
Bikanervala logo

Kayempee Foods reduced unplanned downtime by 35% and cut maintenance costs by 28% within 90 days.

Sridhar, Senior Maintenance Manager

TKIL (Thyssenkrupp India) consolidated Preventive Maintenance, Vendor Management and Calibrations into one place.

Maintenance Team, TKIL

Virchow Group brought assets from 5 Petrochemical & Pharma sites into Dovient - now audit-ready with SOP-driven maintenance.

Sri Hari, Senior Maintenance Manager

Bikanerwala now monitors critical equipment like chillers & refrigerators - fixing issues before breakdowns, reducing wastage by 85%.

Chandra Sekhar, Maintenance Head

What's Really Happening on Your Shopfloor

These aren't hypotheticals. They happen every week in every plant.

Why Downtime is Really a Knowledge Problem

Manufacturing plants already have the knowledge, but it's scattered across systems, buried in Excel sheets, locked inside manuals of 1000 pages, and is in the heads of experienced technicians.

Forcing technicians to waste precious time "searching for the fix" when every minute of downtime matters.

Technician using tablet for equipment diagnostics
$100K+/hr

Average cost of unplanned downtime

Knowledge gaps are the leading cause

25-35%

Typical technician 'wrench time'

The rest is spent searching for information

70%

Of critical knowledge is undocumented

Walks out the door when veterans retire

Dovient solves the knowledge problem - so your team can solve the equipment problem faster.

Sources: Siemens True Cost of Downtime 2024, Reliable Plant / ATS wrench-time studies, Deloitte & Manufacturing Institute

See Dovient in Action

See the dashboard your team uses to find answers fast, guide repairs, and reduce downtime in real time.

Dovient product UI preview 1

How Dovient Works during Breakdowns

Turn scattered knowledge into instant answers during breakdowns. Five steps from document chaos to reduced downtime.

1

Ingest

Upload SOPs, manuals, checklists - any format, any language

2

Structure

AI parses and links every piece into an intelligent knowledge graph

3

Verify

MissingDots cross-verifies every claim against your documentation

4

Answer

Technicians ask in plain language, get source-cited responses instantly

5

Learn

Every interaction makes the system smarter for the next shift

Powered by MissingDots

The AI You Can Actually Trust on a Factory Floor

Generic AI hallucinates. On a production line, a wrong answer doesn't just waste time, it risks safety. MissingDots verifies every answer against your own documentation before it reaches your team.

Step 1
Your Question

“Why is Line 3 vibrating above threshold after the bearing replacement?”

Step 2
MissingDots Engine
Query Decomposition
Knowledge Graph Alignment
Claim Verification
Source Attribution
Step 3
Verified Answer

Step-by-step fix with cited sources, spare part numbers, and safety precautions. Every claim traceable to your documentation.

99.2%
Context completeness - answers drawn from your full knowledge base
Multi-Step
Queries decomposed, checked, and cross-referenced before answering
<50ms
Verification latency - inline checking, no batch delays
Maintenance team collaborating on tablet

Start Where You Are. Scale When You're Ready.

Dovient grows with your maintenance maturity. Start with knowledge capture, expand to predictive maintenance - all on the same platform.

Tier 1: Reactive Maintenance

Fix equipment faster when breakdowns happen

Use the Dovient Knowledge Hub and AI Copilot to quickly diagnose problems and guide technicians through the correct repair procedures.

  • Instant access to manuals, SOPs, and past fixes
  • Guided troubleshooting during breakdowns
  • Reduce Mean Time to Repair (MTTR)
Tier 2: Preventive Maintenance

Prevent failures with scheduled maintenance

Move from reacting to breakdowns toward structured maintenance with periodic inspections, checklists, and risk analysis.

  • Preventive maintenance scheduling
  • Maintenance checklists and verification
  • Spare parts and inventory tracking
  • FMEA-driven failure prevention
Tier 3: Condition-Based Maintenance

Maintain equipment only when it actually needs service

Instead of relying only on fixed schedules, monitor equipment condition using signals from machines and sensors.

  • IoT / PLC / SCADA integration
  • Equipment condition monitoring
  • Maintenance triggered by real machine health
Tier 4: Predictive Maintenance

Predict failures before they occur

Use machine learning models to detect patterns in equipment data and anticipate failures early.

  • Anomaly detection
  • Failure prediction models
  • Proactive maintenance planning

Deploy on the shop floor in days, not months.

No 6-month implementation. No army of consultants.

Technician easily using tablet app on factory floor
1
Week 1

Upload & Learn

Drop in your SOPs, manuals, and work orders. Dovient ingests and structures everything into a searchable knowledge graph.

2
Week 2

Ask & Verify

Your team starts asking questions. MissingDots verifies every answer against your source documents in real time.

3
Week 3+

Scale & Automate

Roll out across lines and plants. Automate routine checks, generate compliance reports, and capture new knowledge as it happens.

Recognitions & Partnerships

Backed by leading accelerators and industry bodies

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Frequently Asked Questions

Honest answers to the questions we hear from every plant manager.

Why Now?

The Cost of Waiting is Rising

Downtime is getting more expensive, while the expertise to fix it is getting scarcer. AI is the only bridge.

The Financial Breaking Point

Downtime costs $100k+/hour. One bad shift can ruin an entire quarter.

Records vs. Intelligence

CMMS tracks history. Dovient guides the fix in real-time.

The Talent Cliff

70% of plant knowledge is undocumented. Capture it before experts retire.

Your plant's downtime shouldn't depend on who's on shift.

Start with one machine, one line, one problem.

No rip-and-replaceLive in under 2 weeksWorks alongside your existing CMMS