Manufacturing Knowledge Management
that's the brain of your plant
The platform that captures your plant's know-how — turning SOPs, troubleshooting notes, work orders, and sensor context into a living knowledge graph for every plant.
Transform Your Manufacturing Operations
Outcomes that directly impact your bottom line.
Reduce Time-to-Answer
Get instant answers to complex questions on the line with AI-powered search and contextual recommendations.
Preserve Technician Know-How
Capture and standardize the know-how of your best technicians so it stays in the business.
Make IoT Data Usable
Transform raw sensor data and historian information into actionable insights at the point of work.
Built for the floor, not the office
Every feature solves a real problem maintenance teams face daily.
SOP & Playbook Management
Versioned SOPs with change history, approvals, and rollout control. Local variants inherit from the standard so audits stay clean.
Faster audits, one source of truth
Troubleshooting Knowledge
Turn technician notes and shift logs into step-by-step playbooks with parameters and safety checks built in.
Higher first-time-fix rate
Parameters & Sensor Links
Connect asset parameters to live IoT data. Playbooks check real-time signals before recommending actions.
Decisions backed by docs and live data
AI-Powered Search
Ask a question, get an answer with citations to SOPs, work orders, and drawings. Results respect site and role permissions.
Sourced answers, not guesses
Multi-Plant Standardization
Share learnings across lines and sites while keeping local context. Best practices propagate automatically.
Consistency without rigidity
Integrations: Augment, Don't Replace
Dovient sits alongside ERP, MES, and CMMS — making them more useful at the point of work, with no rip-and-replace.
ERP Systems
SAP, Oracle, Microsoft Dynamics
MES Systems
Siemens, Rockwell
CMMS Systems
IBM Maximo, UpKeep, Dovient CMMS modules
IoT / PLC / SCADA
Siemens S7, Modbus, OPC-UA
Document Repositories
SharePoint, Box, Google Drive
Your maintenance knowledge is scattered everywhere
Paper logbooks, Excel files, photos, ERP transactions, email threads, and filing cabinets. The knowledge exists — it's just spread across disconnected places. Dovient brings it into one searchable, AI-powered system.
From scattered data to unified intelligence
Dovient
Knowledge Hub
Digitize & structure
AI indexing
Semantic search
MissingDots verification
How Dovient digitizes your scattered data
Bulk Upload
Upload scanned logbooks, Excel files, PDFs, photos, and Word documents. AI extracts and structures the data automatically.
System Connectors
Pre-built connectors pull data from SAP PM, Oracle EAM, MES, SCADA, and IoT platforms. Two-way sync keeps everything current.
AI Structuring
AI reads, classifies, and links data to equipment, failure modes, and procedures. Unstructured data becomes searchable knowledge.
Verify & Enrich
MissingDots identifies knowledge gaps and routes questions to your experienced technicians. Your knowledge base grows smarter daily.
Today, in most plants
- ×Maintenance history in paper logbooks nobody reads
- ×SOPs in filing cabinets, outdated by months
- ×Know-how locked in a few veterans' heads
- ×ERP data disconnected from daily operations
- ×Photos lost in chat threads
- ×New technicians shadow for 6+ months
- ×Same failures repeat because past fixes are hard to find
With Dovient
- Complete digital maintenance history per asset
- Living SOPs, updated and version-controlled
- Know-how captured in video and searchable docs
- ERP, MES, and IoT data unified in one view
- All evidence linked to work orders and assets
- New technicians productive in weeks
- AI finds past fixes and recommends solutions instantly
The real cost of scattered data
of maintenance knowledge is undocumented
of technician time spent searching for information
of repeat failures trace to undiscovered past fixes
to go live: upload SOPs Monday, get AI answers by Wednesday
Production-Safe by Design
Built with manufacturing security and compliance requirements at the core.
Secure Deployment
Deploy in your tenant with role-based access and least privilege by default.
Data Protection
Mask PII and sensitive commercial information in retrieval and logs.
Audit Trail
Every AI response includes sources, timestamps, and artifacts.
Change Management
Full change history for SOPs, playbooks, and recommendations.
See how your knowledge becomes a living playbook
We'll show your data flowing end-to-end — from ingestion to answers with citations — and how it powers AI agents on the floor.