The Knowledge Hub
is the Brain of Your Plant
One system of record that turns SOPs, troubleshooting notes, work orders, and sensor context into a living knowledge graph for every plant.
Transform Your Manufacturing Operations
The Knowledge Hub delivers measurable outcomes that directly impact your bottom line
Reduce Time-to-Answer
Get instant answers to complex questions on the line with AI-powered search and contextual recommendations
Preserve Technician Know-How
Capture and standardize tribal knowledge from your best technicians before they retire
Make IoT Data Usable
Transform raw sensor data and historian information into actionable insights at the point of work
Built for the floor, not the office
Every feature solves a real problem maintenance teams face daily
SOP & Playbook Management
Versioned SOPs with change history, approvals, and rollout control. Local variants inherit from the standard so audits stay clean.
Faster audits, one source of truth
Troubleshooting Knowledge
Turn technician notes and shift logs into step-by-step playbooks with parameters and safety checks built in.
Higher first-time-fix rate
Parameters & Sensor Links
Connect asset parameters to live IoT data. Playbooks check real-time signals before recommending actions.
Decisions backed by docs and live data
AI-Powered Search
Ask a question, get an answer with citations to SOPs, work orders, and drawings. Results respect site and role permissions.
Sourced answers, not guesses
Multi-Plant Standardization
Share learnings across lines and sites while keeping local context. Best practices propagate automatically.
Consistency without rigidity
Integrations: Augment, Don't Replace
Dovient sits alongside ERP, MES, and CMMS. We don't rip-and-replace - we make them more useful at the point of work.
ERP Systems
SAP, Oracle, Microsoft Dynamics
MES Systems
Siemens, Rockwell
CMMS Systems
IBM Maximo, UpKeep, Dovient CMMS modules
IoT / PLC / SCADA
Siemens S7, Modbus, OPC-UA
Document Repositories
SharePoint, Box, Google Drive
Your Maintenance Data Is Scattered Everywhere
Paper logbooks, Excel files, WhatsApp photos, SAP transactions, email threads, and filing cabinets. Your maintenance knowledge exists — but it is trapped in dozens of disconnected places. Dovient brings it all into one searchable, AI-powered system.
From Scattered Data to Unified Intelligence
Paper Logbooks & Excel
WhatsApp & Photos
SAP / Oracle / ERP
IoT Sensors & SCADA
Tribal Knowledge
Dovient
Knowledge Hub
Digitize & Structure
AI Indexing
Semantic Search
MissingDots Verification
Instant AI Answers
Smart Work Orders
Predictive Insights
How Dovient Digitizes Your Scattered Data
Bulk Upload
Upload paper logbooks (scanned), Excel files, PDFs, photos, and Word documents. Our AI extracts and structures the data automatically.
System Connectors
Pre-built connectors pull data from SAP PM, Oracle EAM, MES, SCADA, and IoT platforms. Two-way sync keeps everything current.
AI Structuring
AI reads, classifies, and links data to equipment, failure modes, and procedures. Unstructured data becomes searchable knowledge.
Verify & Enrich
MissingDots identifies knowledge gaps and routes questions to your experienced technicians. Your knowledge base grows smarter daily.
Before Dovient
- ✕Maintenance history in paper logbooks nobody reads
- ✕SOPs in filing cabinets, outdated by months
- ✕Tribal knowledge locked in veterans' heads
- ✕SAP data disconnected from daily operations
- ✕WhatsApp photos lost in chat threads
- ✕New technicians shadow for 6+ months
- ✕Same failures repeat because nobody finds past fixes
After Dovient
- Complete digital maintenance history per asset
- Living SOPs updated and version-controlled
- Tribal knowledge captured in video and searchable docs
- SAP, MES, IoT data unified in one view
- All evidence linked to work orders and assets
- New technicians productive in 4 weeks
- AI finds past fixes and recommends solutions instantly
The Real Cost of Scattered Data
of maintenance knowledge is undocumented tribal knowledge
of technician time spent searching for information
of repeat failures caused by undiscovered past solutions
to go live with Dovient — upload SOPs Monday, get AI answers by Wednesday
Production-Safe by Design
Built with manufacturing security and compliance requirements at the core
Secure Deployment
Deploy in your tenant with role-based access and least privilege by default
Data Protection
Mask PII and sensitive commercial info in retrieval and logs
Audit Trail
Every AI response includes sources, timestamps, and artifacts
Change Management
Full change history for SOPs, playbooks, and recommendations
See how your tacit knowledge can become a living playbook
We’ll show your data flowing end‑to‑end from ingestion to answers with citations and how it powers AI agents on the floor.