Digital Work Orders That Actually Close
From request to resolution in minutes. Complete visibility, zero lost work orders, 100% audit compliance.
See It in ActionConveyor Belt Motor Overheating
The Real Cost of Paper Work Orders
Messages disappear in WhatsApp. Emails get buried. Critical maintenance requests are lost because there is no single system of record. When everything is treated as equally urgent, nothing gets prioritized.
Technicians spend 30% of their time re-entering data from paper sheets instead of fixing equipment. Work orders close with "fixed" as the only note, so the same failures repeat. SLA violations happen silently until audits expose the gaps.
Dovient captures every request from mobile, voice, QR scan, or email. Priority levels and SLA countdowns ensure the right jobs get done first. Built-in root cause analysis prevents repeat failures. Every action is logged with timestamps for 100% audit compliance.
What Maintenance Teams Actually Deal With
30%
of technician time wasted on paperwork instead of fixing equipment
5+
channels where work requests arrive: phone, email, WhatsApp, walk-ups, paper forms
40%
of CMMS implementations plateau at 40-50% adoption without proper change management
$0
value from work orders closed with "fixed" as the only note, no root cause, no prevention
Complete Work Order Lifecycle
Smart Creation
Work orders come from anywhere: mobile app, voice command, QR code scan, email, or web form. No barriers to reporting. System instantly assigns based on skills, location, and workload.
- ✓ Multi-channel intake (5+ ways to create)
- ✓ Auto-assignment based on expertise
- ✓ Intelligent routing to reduce response time
Priority & SLA Tracking
Set criticality levels from routine to emergency. The system automatically tracks SLAs for each job and alerts when deadlines approach. Everyone sees who's breaching.
- ✓ 5-tier priority system (Routine → Emergency)
- ✓ Real-time SLA countdown with alerts
- ✓ Escalation rules when SLAs slip
Root Cause Analysis
Built-in RCA templates guide technicians through structured analysis. Capture why the failure happened, what preventive steps could stop it next time, and link insights to future PMs.
- ✓ FMEA-style templates for structured analysis
- ✓ Photo/video evidence attachment
- ✓ Automatic prevention linkage to PM schedules
Root Cause Analysis
Priority: Critical
Auto-routed to Shift A
Timer began
Photos attached
Approved
Full Audit Trail
Every action logged with timestamp and user: creation, assignment, status changes, approvals, closures. Compliance-ready documentation for audits and investigations.
- ✓ Immutable action log for every work order
- ✓ Digital signatures for approvals
- ✓ Export audit reports with one click
Built for: Plant Managers · Maintenance Supervisors · Reliability Engineers · Compliance Officers
Faster Work Order Closure
Plants using Dovient close work orders 50% faster with 100% audit compliance. Less downtime. Better decisions. Complete visibility.
Ready to Eliminate Lost Work Orders?
See how plants eliminate lost requests, reduce downtime, and gain complete visibility over maintenance operations.
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