Quality Management

From open NC to verified closure, on one stepper.

Dovient unifies six inspection types and walks every non-conformance through a visible seven-step lifecycle. No more 'what is the status of that NC'. No more scattered inspection forms. One module, one source of truth.

6 inspection types 7-step NC stepper Defect Pareto Critical NC production lock
dovient.com, NC #2204

Non-conformance · #2204

Seal leak on batch 1442

In-process · Line 3 · M. Rao

CRITICAL
Open
Under review
Containment done
Disposition pending
Disposition complete
Verification pending
Closed

Awaiting

Disposition decision from quality lead

Six inspection types. One module.

Most quality platforms split these across different forms and tools. Dovient runs every type through the same capture flow so nothing gets missed.

First Article

The first part off a new run or new setup. Confirms the setup is correct.

In-Process

Mid-run sampling. Catches drift before a whole batch goes out of spec.

Final

End-of-line or end-of-batch. Goes / no-goes before product leaves the line.

Patrol

Random floor walks by a quality tech. Catches the stuff the gauges miss.

Receiving

Incoming material check. Vendor gets a NC if the lot fails.

Post-Maintenance

First parts after a PM or repair. Confirms the fix did not break geometry.

Four surfaces a quality engineer opens every day.

Pareto, disposition, severity, verification. Every decision has a record.

Pareto · 7 days

Top defect codes

Dim out of spec38%
Surface finish24%
Contamination17%
Incorrect torque11%
Weld porosity6%
Other4%

Defect Pareto

Top 20% of codes drive 80% of rejects. Sorted, colour-coded, filter by line and shift.

Batch 1442 · 1,200 units

Disposition

Use as-is980
Rework140
Scrap60
Return to vendor20

Auditable

Every unit accounted for

Disposition splits

Every NC resolved into Use As-Is, Rework, Scrap, Return, or Sort. Quantity tracked per outcome.

Open NCs · today

CRITNC #2204 · seal leak
MAJNC #2198 · torque spec
MINNC #2192 · label text
MAJNC #2187 · surface finish

Line 3 locked

Until NC #2204 verified

Severity badges

CRITICAL NCs lock production until disposition is complete. Major and minor raise flags.

In-process · Pump shaft

OD 30.00 ±0.0530.02PASS
Concentricity0.04PASS
Surface finish Ra0.82FAIL
Shaft length145.00PASS
Raise NC from failure

Inspection capture

Template-driven form with photos, measurements, and a pass/fail decision per characteristic.

Quality that feeds the rest of the operation.

Every NC, inspection, and disposition flows into the asset card, the production order, and the OEE quality component. No double entry.

Six inspection types on one entry point

First Article, In-Process, Final, Patrol, Receiving, Post-Maintenance. Single form, single data model.

7-state NC stepper

OPEN → UNDER_REVIEW → CONTAINMENT_DONE → DISPOSITION_PENDING → DISPOSITION_COMPLETE → VERIFICATION_PENDING → CLOSED. Visible checkpoints, named owners.

Defect Pareto live

The top 20 percent of defect codes driving 80 percent of rejects. Filterable by line, shift, and product family.

Disposition tracking

Every NC resolved into Use As-Is, Rework, Scrap, Return to Vendor, or Sort/Segregate. Quantity tracked per outcome, auditable end-to-end.

Severity-based production locks

CRITICAL NCs lock the line until disposition is complete. Major raises flags. Minor captures but does not halt.

Post-maintenance inspection hooks

A completed work order prompts a post-maintenance inspection before the line restarts. Confirms the fix did not break geometry.

CAPA linkage

Every closed NC prompts a corrective and preventive action with an assignee and due date. No CAPA, no close.

Audit evidence pack

Auditors get a filtered pack: inspections, NCs, dispositions, and CAPAs for any date range. One click.

Copilot root cause drafting

A new NC triggers Copilot to draft a first-pass 5-Whys from the asset history and the inspection notes. Engineer refines and saves.

The stepper killed our 'what is the status' emails. The CRITICAL lock policy forced us to close NCs in hours instead of weeks. Our first audit on Dovient took half the time of the last one.

Quality Manager · Medical Device Plant

-60%

NC cycle time

From open to verified closure, average drops in the first quarter.

100%

Dispositions traced

Every unit accounted for. Scrap, rework, use as-is, return.

-40%

Repeat defects

Pareto focuses corrective action on the dominant 20 percent of codes.

Quality records that close themselves out.

Start with one inspection type and one line. Watch the Pareto reshape the corrective-action conversation in two weeks.