Catch Defects Before They Ship
Digitize quality management from defect detection through root cause analysis to preventive action closure.
Reduce NCR resolution time by 60%
The NCR Lifecycle
Detection
Defect identified and NCR created
Documentation
Severity, affected products, containment actions logged
Root Cause Analysis
5-Why analysis, Fishbone diagrams
CAPA Assignment
Corrective and preventive actions assigned with deadlines
Implementation
Actions executed and tracked to completion
Verification
Effectiveness checks confirm problem resolved
Close-out
NCR closed with full documentation and lessons learned
Quality Toolkit
Inspection Checklists
Configurable digital inspection forms with pass/fail criteria, measurement fields, photo evidence, and digital signatures. Schedule inspections by time or batch.
NCR Tracking
Create non-conformance reports with severity classification, affected products/lots, root cause analysis, and containment actions. Full audit trail from detection to closure.
CAPA Management
Structured corrective and preventive action workflows with deadlines, ownership, verification steps, and effectiveness checks. Escalation when actions are overdue.
Supplier Quality
Track incoming material quality, supplier NCRs, and vendor performance scores. Automatic alerts when supplier quality trends decline.
Compliance Standards
ISO 9001
ISO 13485
FDA 21 CFR Part 11
GMP
IATF 16949
What Paper-Based Quality Actually Costs
A non-conformance report gets raised by email. It bounces between inboxes for days. By the time someone assigns a corrective action, the original context is gone and the defective batch has already shipped. The NCR eventually dies in someone's inbox, never formally closed.
CAPA actions are assigned in meetings but never tracked to completion. Inspection checklists live on clipboards with no way to spot trends across shifts or lines. Quality data sits in silos, completely disconnected from the maintenance events that caused the defects in the first place.
Dovient digitizes the entire quality lifecycle. Every NCR is traceable from detection through root cause analysis to verified closure. CAPA workflows enforce deadlines and escalate overdue actions automatically. Real-time defect trend analysis catches problems before they become systemic, and quality data flows directly into maintenance and production systems.
Quality By The Numbers
Poor NCR practices
now top the list of audit observations across FDA, ISO, and global quality standards. Most CAPAs fail not in the boardroom but in the hand-offs: data retyped, owners unclear, evidence lost in email threads.
Recurring NCRs
are the clearest sign of a broken quality system. When the same defect appears quarter after quarter, the root cause was never truly addressed. Organizations jump to corrective action without proper 5 Whys, Fishbone, or FMEA analysis.
Fewer Repeat Defects
Root cause resolution prevents recurrence. When systemic problems are truly fixed, defects don't come back.
Built for
Quality Managers · QA Engineers · Compliance Officers · Plant Managers
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